Process insurance claims faster with Digital Worker Mike
Extract data from forms, medical reports, and adjustor notes with top accuracy. Built for insurance teams processing over 1,000 claims per month.
The Growing Complexity of Insurance Claims Processing
In today’s insurance landscape, the challenge isn’t digitizing claims — most insurers have done that. The real hurdle lies in processing complex, high-volume claims that span multiple documents, formats, and data types while maintaining accuracy, compliance, and speed.
Traditional systems—OCR tools or rigid template-based software—fall short when faced with:
• Unstructured data
• Multi-page reports and assessments
• Medical records, handwritten notes, and legal contracts
• Cross-referencing multiple sources for verification
Meet Mike — The AI Digital Worker Trained for Insurance
At 913.ai, we built Mike, an AI-powered digital worker, designed specifically for insurance claims teams.
Mike is not just OCR or a rule-based system. Mike thinks, learns, and works like an experienced claims expert — handling unstructured data, verifying policies, processing complex reports, and generating documents ready for use.
He’s built for the real-world complexities of insurance — auto, health, property, and beyond.
What Makes Mike Different? Beyond IDP and Basic AI
Capability | What Mike Does |
|---|---|
Document-Agnostic | Processes forms, contracts, reports, emails, scanned files, photos, handwritten notes — all formats |
Understands Context | Identifies relationships, dependencies, and coverage issues across multiple documents |
Generates Ready-to-Use Documents | Creates claim summaries, objection notices, graphs, and tables automatically |
Complex Compliance Checks | Verifies policies, flags missing clauses, identifies potential risks |
Scalable & Adaptable | Handles long files, multiple claims in parallel, improves with feedback |
Secure by Design | Built for sensitive data, meets insurance compliance standards |
Integrates Seamlessly | Connects with your CRM, policy systems, databases — no complex setup needed |
How Mike Helps Insurance Teams Work Smarter, Not Harder
1️⃣ Automates Data Extraction — Even from Messy, Unstructured Files
Mike reads reports, loss assessments, policies, and even scanned PDFs or images.
• Extracts claims data, policy numbers, and medical terms
• Understands narrative reports, not just structured fields
2️⃣ Accelerates Due Diligence
Mike reviews the full document stack, ensuring nothing is missed.
• Cross-checks coverage details
• Highlights missing documentation or potential exclusions
• Builds a working narrative — so adjusters spend less time digging and more time deciding
3️⃣ Auto-Generates Professional Reports
Mike produces:
• Pre-filled claims summaries
• Objection notices
• Compliance reports with graphs/tables for quick decision-making
All output is fully formatted, ready for client communication or internal approval.
4️⃣ Continuously Learns and Adapts
With every use, Mike improves:
• Learns your document style, preferred formats, and decision logic
• Supports feedback loops for continuous accuracy improvement
Security, Compliance & Integration — Built for the Enterprise
Mike was designed with data privacy, GDPR compliance, and audit trails in mind.
• Works with sensitive financial and medical records securely
• Integrates into your existing systems — no coding, no technical lift
The Business Impact: Why Insurers Love Mike
• Up to 73% faster claim processing
• Reduced manual review time
• Fewer errors, stronger compliance
• Happier teams focusing on strategy, not data entry
• Improved customer turnaround and satisfaction
The Future of Insurance is Human + AI Collaboration
Digital workers like Mike don’t replace your experts — they make them faster, sharper, and more efficient.
The future isn’t about generic AI models — it’s about specialized digital workers who:
• Understand your industry
• Handle exceptions and complexity
• Deliver explainable, human-like outputs
• Get better the more you use them
Ready to See Mike in Action?
Mike is not a tool you need to learn — he feels like a team member ready on day one.
✅ No setup
✅ No technical training
✅ Trained on real insurance workflows
Interested? Let’s talk.
Book a call with our sales team today & get early access to Mike: Talk to Sales
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